Privacy Policy

Kozys Privacy Policy

This Privacy Policy describes how Kozys (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect this data to load the Site accurately for you and to perform analytics on Site usage to optimize our store.

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this information to fulfill our contract with you, process your payment, arrange for shipping, provide you with invoices and/or order confirmations, and screen our orders for potential risk or fraud.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use an e-commerce platform (such as Shopify) to power our online store.

  • We share information with our fulfillment and shipping partners to ensure your products are dispatched and delivered accurately.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. Your Rights

Depending on where you reside, you may have specific rights regarding your personal data:

  • GDPR (UK/European Residents): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

  • CCPA (California Residents): You have the right to know what personal information is being collected, the right to request deletion of your data, and the right to opt-out of the sale of your personal information. If you would like to exercise any of these rights, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.